AI in Action

The VP of Sales at a 20-branch automotive and heavy equipment parts distributor in Memphis had a revenue problem disguised as a knowledge problem. When a fleet maintenance manager called needing a sta...

The Director of Inventory at a 16-branch automotive and heavy equipment parts distributor in Indianapolis knew the catalog was rotting from the inside. Manufacturers superseded part numbers constantly...

The Director of Commercial Operations at a 14-branch commercial equipment distributor in the Chicago suburbs had 400+ active pricing agreements running simultaneously — GPO contracts for hospitals, bu...

The VP of Service Operations at an 18-branch commercial equipment distributor in Cincinnati managed 6,200 active service and lease agreements across commercial kitchen equipment, medical devices, indu...

The VP of Inside Sales at an 11-branch electrical distributor in Grand Rapids managed a team of 22 inside sales reps who fielded the same type of request dozens of times a day: a contractor or OEM spe...

The VP of Data Center Solutions at a 16-branch electrical distributor in Dallas had built a $74M data center practice serving hyperscale and colocation builds across Texas, Oklahoma, and Louisiana — t...

The Director of Technical Sales at a 14-branch electrical distributor in Charlotte had a 5-person application engineering team supporting 80 accounts that required specification-level guidance on driv...

The VP of Commercial Sales at a 10-branch HVAC and plumbing distributor in Nashville discovered that the same 3/4" ProPress fitting sold for 11.4% less in Chattanooga than in Nashville — to comparable...

The Director of Supply Chain at a 6-branch HVAC and plumbing distributor in Portland was trapped in the same annual cycle: over-purchase heating equipment and hydronic products ahead of the October-Ma...

The Director of Procurement at a 7-branch industrial distributor in Minneapolis had known about the excess inventory for two years. The catalog exceeded 200,000 active SKUs, inventory sat at $42M, and...

The VP of Commercial Operations at a 14-branch industrial distributor in Columbus, Ohio had watched gross margin decline for five consecutive quarters while revenue grew steadily. The root cause was s...

The VP of Purchasing at a 5-branch industrial distributor in Edmonton discovered the problem during year-end reconciliation: her team had missed a volume tier with their second-largest supplier — a ma...

The SVP of Sales at a 9-branch industrial distributor in Milwaukee suspected her team was capturing only a fraction of what their accounts actually spent on MRO. She was right — but the fraction was w...

The COO of a 58-location building materials distributor in Dallas ran 72 active builder programs across Texas, Oklahoma, Arkansas, Louisiana, and Mississippi — 4 company-owned truss plants, an install...

The VP of Sales at a 26-location building materials distributor in San Antonio lost a 240-lot Austin program to a competitor who responded with complete material packages in 36 hours. Her 10-person es...

The Commercial Sales Manager at an 8-branch HVAC and plumbing distributor in Denver had a 6-person estimating team declining 30-40% of commercial RFQs during peak season because each mechanical takeof...

The Branch Operations Manager at a 5-branch HVAC and plumbing distributor in Montréal was watching the same pattern repeat on every commercial project: staged deliveries arrived at jobsites out of seq...